Administrative Assistant | Transaction Coordinator

• Productivity Tools: G Suite, Microsoft 365, 1Password, Monday.com, Salesforce, Pipedrive, Slack, Microsoft Teams. • Communication & Meeting Platforms: Zoom, Google Meet, Skype. • Real Estate & Sales Tools: MLS, Skyslope, ShowingTime, Listrac, Bing Ads. • Graphic & Content Tools: Canva for basic design tasks.

Customer Service & Client Relations • 10+ years of experience providing exceptional customer service, ensuring client satisfaction, and fostering strong relationships. • Skilled in handling inquiries, resolving customer concerns, and offering solutions to enhance customer experience. • Experienced in chat, email, and phone support, ensuring quick and professional responses to customer needs.

Administrative Support & Virtual Assistance • Efficient in calendar and inbox management, scheduling appointments, and organizing meetings to ensure smooth business operations. • Skilled in document management, data entry, and records organization, maintaining accuracy and compliance in all administrative tasks. • Experienced in handling email correspondence, drafting professional responses, and coordinating with stakeholders to align with business goals.

Real Estate Virtual Assistance • Transaction Coordination: Managing all stages of real estate transactions, from contract execution to closing, ensuring compliance with legal and regulatory requirements. • Listing Management: Updating and maintaining property listings on MLS and other platforms, ensuring accuracy and timeliness. • Compliance & Documentation: Preparing and reviewing contracts, disclosures, and agreements to meet regulatory and company standards. • CRM & Real Estate Tools: Proficient in Skyslope, MLS, Listrac, ShowingTime, and other real estate management software.