Lead Generation & Research/Customer Service & Support/Sales & Social Media Special

Over 4 years of experience researching and qualifying high-quality leads, gathering accurate contact information, and managing data in CRM and Excel to support sales growth.

Experienced in accurate and efficient data entry, organizing information in spreadsheets and CRM systems to support business opera

Skilled in gathering accurate contact and business data from multiple sources to support lead generation and sales efforts.

Experienced in providing prompt and professional customer support via phone, email, and chat, resolving issues and ensuring satisfaction.

Proficient in Microsoft Excel for data organization, analysis, reporting, and workflow optimization

Experienced in delivering professional customer service, resolving inquiries, and ensuring a positive client experience.

Skilled in credit card collections, handling payment reminders, resolving disputes, and ensuring compliance while maintaining positive customer relationships.

Experienced in providing technical support, troubleshooting issues, and guiding customers to effective solutions for a smooth user experience.

Skilled in sales and upselling, promoting products and services to increase revenue while providing excellent customer experience.

Experienced in managing and engaging social media accounts to boost brand visibility, community interaction, and audience growth.

Experienced in organizing, storing, and maintaining digital files and documents efficiently to support workflow and project management.

Experienced in conducting online and market research to gather accurate information for lead generation and business decisions.

Basic graphic design skills for creating simple visuals to support marketing and social media content

Basic video editing skills for creating and trimming simple videos for social media or marketing purposes.

Trained in calendar management, scheduling appointments, and organizing events to optimize time and workflow efficiency.