I am a customer service professional with nearly 4 years of experience delivering exceptional support through phone,
Known for my strong communication skills, attention to detail, and proactive approach, I thrive in fast-paced environments and enjoy building positive relationships with customers and clients. I am currently seeking remote opportunities where I can leverage my customer service expertise, problem-solving abilities, and administrative skills to contribute to a team's success.
Customer Service
Phone Support<8efe80624d780eba0c6493ec45140364
Chat Support
Vantaca Management
Conflict Resolution
Appointment Scheduling
Data Entry
Administrative Support
Property Management
Tenant Communication
Microsoft Office
Google Workspace
Customer Service Representative:
Assisted customers through phone,
Resolved customer concerns while maintaining high satisfaction scores.
Met performance metrics including quality, productivity, and attendance goals.
Handled billing inquiries, account updates, and service-related concerns.
Assistant Property Manager
Coordinated tenant communications and maintenance requests.
Assisted with lease administration and document management.
Scheduled inspections, appointments, and vendor services.
Maintained accurate records and property databases.
Experience: 2 - 5 years
I have built more than 5years of work experience in this field.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Worked as an Assistant Property Manager for more than 1 year.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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