Healthcare Customer Support Specialist | Virtual Assistant | Workflow Automation

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Associates degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

February 11th, 2024

Profile Description

Are you looking for a reliable, tech-savvy professional to handle your customer support, streamline daily operations, and scale your online presence? I am a dedicated Virtual Assistant and Healthcare Customer Support Specialist with over 2 years of experience managing phone, email, and live chat channels, notably supporting Blue Shield of California members. By combining a deep understanding of patient support and data confidentiality with a strong technical background, I help businesses deliver exceptional customer experiences while keeping everything running smoothly behind the scenes.

What sets me apart is my ability to blend high-touch administrative support with modern efficiency. Beyond standard data entry, CRM ticket handling, and calendar management, I specialize in workflow automation using tools like Zapier, Make, and platform-native automations to eliminate repetitive tasks and reduce manual error. I am equally proficient in managing your digital footprint, handling everything from social media content scheduling and community engagement to basic brand strategy using Canva and major social platforms.

I am fully equipped with essential tools, including Google Workspace, Microsoft Office, Trello, Asana, and top-tier CRM platforms. Clients choose to work with me because I am detail-oriented, adapt instantly to new systems, and maintain a professional brand voice that builds trust with customers. Let’s connect to discuss how I can streamline your operations, secure your data, and help your business grow.