Hi, I’m Maria—
A Customer Experience Specialist focused on helping businesses stay organized, improve customer relationships, and streamline daily operations.
With experience in lead generation, social media management, and procurement, administrative support, customer service, order processing, I help business owners save time, improve workflow efficiency, and maintain excellent client communication.
Here’s how I can support your business
• Lead Generation & Follow-Up
Generate and qualify leads, manage follow-ups, and help businesses build stronger sales pipelines using Go High Level and strategic outreach systems.
• Social Media Management
Support real estate businesses through content management, audience engagement, lead nurturing, and online brand presence.
• Associate Buyer Experience
Currently working as an Associate Buyer for a company specializing in recovering rare earth materials from end-of-life products. This role strengthened my communication, negotiation, supplier coordination, and procurement management skills.
• Problem-Solving & Conflict Resolution
Handle customer concerns professionally and proactively while maintaining strong relationships and protecting brand reputation.
I take pride in being reliable, detail-oriented, and proactive — helping businesses stay organized, improve customer satisfaction, and focus on growth while I handle the operational support behind the scenes.
• Customer Support & Client Relations
Provide professional support through
• Order Processing & Administrative Support
Manage order fulfillment, process documents, verify shipping details, coordinate with suppliers and couriers, and ensure operations run smoothly behind the scenes.
• CRM & Helpdesk Management
Experienced in using platforms such as Salesforce, Google Workspace, Oracle, Go High Level, Slack, Microsoft Dynamics, to manage customer interactions, organize records, and track leads efficiently.
Let’s connect and see how my skills and dedication can contribute to your business success.
Experience: 6 months - 1 year
*Generated and qualified 50+ high-quality leads per week, driving consistent business opportunities for the sales team. *Built and maintained an accurate CRM database of 500+ verified contacts monthly, ensuring up-to-date and actionable prospect information. *Researched and verified reliable leads monthly using Google Workspace and Excel, improving lead accuracy and conversion potential.
Experience: Less than 6 months
I accurately input client orders into the CRM system and ensure their total order balance is properly calculated and maintained. Other than that I review customer orders to ensure accuracy of product specifications, pricing and delivery dates.
Experience: 2 - 5 years
A dedicated Customer Service Representative with 2 years of experience, expertly handling an average of 60 customer calls per day while multitasking administrative tasks in real time. Skilled at resolving customer inquiries, processing requests, and updating records—all while maintaining a calm and professional demeanor. Thrives in fast-paced environments, balancing efficiency with exceptional customer care. Known for strong attention to detail, problem-solving skills, and the ability to juggle multiple responsibilities without missing a beat.
Experience: Less than 6 months
Experience: Less than 6 months
Handled outreach across Instagram, TikTok, and YouTube while managing and nurturing 250–300 leads daily using Go High Level to maintain engagement and support business growth.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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