Overview
Looking for full-time work (8 hours/day)
at $5.97/hour ($1,152.00/month)
Bachelors degree
Last Active
July 5th, 2026 (5 days ago)
Member Since
February 10th, 2024
Profile Description
Ecommerce Operations & Brand Scaling Specialist | Customer Support, Fulfillment & 3PL Coordination
I help ecommerce and dropshipping brands stay organized, responsive, and ready to scale — managing the operations and support work that keeps a growing brand running smoothly behind the scenes.
I've worked directly with founders and lean teams across Australia, the US, Canada, Norway, and the UK, handling customer communication, order management, and logistics coordination so they can focus on growing the business instead of managing daily fires.
Core focus areas:
Ecommerce operations & brand scaling support
Customer service across
Order processing, returns, exchanges & tracking management
Dropshipping workflows — supplier coordination, order syncing, tracking uploads
3PL coordination across manufacturing, warehouse & customer touchpoints
Carrier issue resolution & follow-through until fully resolved
SOP creation, inbox organization & workflow systems
Subscription support & customer retention
Sales & affiliate program management
What I bring to a team:
A calm, systems-driven approach to high-volume support and ops
Strong communication and problem-solving under pressure
Experience building clean, scalable backend processes from scratch
Reliability as a long-term operations partner, not just a task-doer
Tools & platforms:
Shopify, Zendesk, Richpanel, HubSpot, Klaviyo, Mailchimp, Aircall, Meta Business Suite, TikTok Shop Seller Center, Instagram,
Whether you need someone to clean up existing chaos or help scale a brand that's already growing fast, I bring the structure and follow-through to keep operations tight and customers happy.
Top Skills
E-Commerce » Brand Management
Experience: 1 - 2 years
Customer Support
Experience: 1 - 2 years
Virtual Assistant
Experience: 1 - 2 years
Other Skills
Marketing
Experience: 6 months - 1 year
Office and Administration » Computer Literacy
Experience: 5 - 10 years
It is my personal interest to gain knowledge about Computer and Technology. I have been studying about them for years and my theoretical knowledge about such I am confident about. From PC setup to software configuration.
Customer Support » Customer Relationship Management
Experience: 1 - 2 years
I have experience as an 'Interim Restaurant Manager' wherein part of my roles and responsibilities were to manage supplies, manage staff/employees and deal with a large portion of customer related services such as resolving complaints, answering queries, pacify difficult situations and maintaining a comfortable atmosphere for the majority.
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bayombong, Nueva Vizcaya
- Tests Taken
- IQ
- Score: 139
- DISC
- Dominance: 49
- Influence: 29
- Steadiness: 15
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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