Highly organized and detail-oriented degree holder with experience as a working student, excelling in fast-paced environments. Skilled in customer service, administrative support, and multitasking, with hands-on experience in BPO (Customer Service Representative) and the fast food industry. Adept at handling client communication, scheduling, problem-solving, and maintaining efficiency under pressure. Known for strong time management, adaptability, and discretion, ensuring seamless support for executives and teams.
Experience: 2 - 5 years
Provided customer support via calls, emails, or chats, resolving inquiries and processing transactions efficiently. Consistently managed 2 to 4 live chats and completed 7 to 15 emails per hour, maintaining efficiency and quality in a fast-paced environment. Met and exceeded KPIs, including response time, issue resolution, and upselling services when applicable.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.