Hi, I'm Maria,
I'm a dedicated Virtual Assistant with 7 years of experience in the BPO industry, including 6 years working remotely with clients in the US, UK, and Canada. My background spans customer service, healthcare support, accounts receivable, administrative assistance, data entry, and sales outreach.
I have experience as a Healthcare Virtual Assistant, assisting patients with appointment scheduling, insurance verification, follow-ups, and providing excellent customer support. I also worked in Accounts Receivable, where I managed invoice follow-ups, payment collections, account reconciliations, and maintained accurate financial records while communicating professionally with clients and vendors.
In addition, I've worked as a DM Setter and Outbounder, engaging with potential customers through Instagram and other platforms, qualifying leads, nurturing conversations, and booking appointments to help businesses increase conversions.
I'm highly organized, detail-oriented, and proficient with CRM systems, Google Workspace, Microsoft Office, and various administrative tools. I pride myself on learning new systems quickly, communicating effectively, and delivering reliable, high-quality support.
I'm committed to helping businesses stay organized, improve customer satisfaction, and achieve their goals through efficient and dependable virtual assistance.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
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