Customer-focused professional with over 10 years of experience in customer service, sales, and
travel/cruise planning. Proven ability to manage high-volume customer interactions, handle bookings
and account-related concerns, and deliver exceptional service across the travel, banking, and insurance
industries. Highly adaptable, results-driven, and experienced in remote work environments.
Experience: 5 - 10 years
same as with my outbound sales, also had an experience on receiving inbound calls from guests who are interested to book a cruise
Experience: 5 - 10 years
doing outbound calls for my leads, checking out if they are interested to go on a holiday particularly on a cruise, or if not, schedule an appointment for call back
Experience: 5 - 10 years
assisting customers with all their inquiries
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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