I am a versatile and results-driven Detail-oriented and results-driven eCommerce Product Listing Specialist with over 2 years of experience managing, optimizing, and maintaining product catalogs across leading online marketplaces, including Shopify, eBay, and Poshmark. Experienced in creating SEO-optimized product titles, descriptions, and keyword-rich listings that enhance product visibility, increase traffic, and drive sales growth.
Skilled in bulk product uploads, keyword research, inventory management, image and content compliance, and listing performance analysis. Adept at identifying and resolving listing issues, ensuring accurate product representation, and implementing data-driven strategies to improve search rankings and conversion rates.
Committed to delivering high-quality work, maintaining attention to detail, and supporting business growth through effective product management and marketplace optimization. Proven ability to collaborate with cross-functional teams, streamline eCommerce operations, and contribute to overall business success.
Core Skills:
Product Listing Management
Product Research
SEO Optimization
Keyword Research
Cross-Selling Strategies
Google Sheets & Microsoft Excel
Data Entry & Data Management
Competitor Analysis
Pricing Strategy
Store Setup & Management
Inventory Management
Marketplace Optimization
Zik Analytics
Shopify, eBay & Poshmark Management
I also have hands-on experience in product listing and optimization on platforms such as eBay and Amazon, including creating accurate listings, writing compelling product descriptions, managing inventory details, and ensuring listings meet platform standards for visibility and conversion.
With a background in handling diverse tasks—from customer engagement and sales to administrative support and e-commerce management—I thrive in fast-paced environments and adapt quickly to new challenges. I am committed to providing excellent service, maintaining professionalism, and contributing to team success while continuously improving my skills.
I am dedicated to delivering high-quality service with a balance of efficiency and professionalism, while continuously seeking opportunities to enhance processes and ensure that the client experience remains a top priority in all that I do.
Experience: Less than 6 months
I have an experience of being a Customer Service Representative I can manage delivering exceptional support and solutions to customers across various industries. With a deep understanding of customer needs and a proactive approach to problem-solving, I strive to ensure every interaction leaves a positive impression and builds lasting relationships. My dedication to providing prompt, empathetic, and effective assistance has consistently contributed to high customer satisfaction and retention rates.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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