Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($915.20/month)

Bachelors degree

Last Active

July 8th, 2026 (12 days ago)

Member Since

February 4th, 2024

Profile Description

I’m a results-driven Virtual Assistant specializing in logistics operations, real estate support, and marketing systems—helping business owners streamline operations, increase efficiency, and protect their revenue.

In the trucking/logistics space, I ensure smooth day-to-day operations by managing broker communications, confirming run statuses, and coordinating with drivers in real time. I take ownership of documentation and payment processes, making sure all paperwork is complete and submitted—reducing delays and helping secure faster broker payments. I also handle disputes proactively to prevent revenue loss.

In real estate, I support property investors with end-to-end flip operations—from skip tracing and acquisition data to contractor coordination and full documentation tracking (before, during, and after). I also manage utility payments across multiple properties, keeping projects organized and on schedule.

On the marketing and systems side, I help businesses stay visible and automated. I manage Meta Business Suite and ManyChat integrations, create and schedule content, and troubleshoot CRM and automation tools. I also leverage AI tools (Canva, Leonardo AI, Gemini, Artlist) to produce high-quality, engaging content efficiently.

With my call center background, I bring strong communication skills—handling inbound inquiries, resolving billing concerns, and maintaining accurate CRM records to ensure a seamless customer experience.

I’m proactive, detail-oriented, and focused on outcomes—not just tasks. I don’t just assist—I help optimize workflows, reduce bottlenecks, and keep your business moving forward.

If you’re looking for someone who can take ownership, solve problems, and deliver real results, let’s work together.