I worked in the BPO industry for three (3) years providing customer service. For nearly five (5) years, I worked with an Australia-based company wherein my roles were Customer Relations Specialist, Sales Assistant, Leads Generation, and Administrative Support. Throughout my experience, I have developed my ability to communicate effectively, manage my time efficiently, and strengthen my attention to detail.
Experience: 2 - 5 years
I generated leads and managed customer inquiries across multiple platforms, handled email communications, sent proposals, scheduled and called warm leads, and followed-up with customers. I also created and sent invoices through Xero, entered customer order details into spreadsheets, and coordinated regularly with other teams to provide customers with timely updates when needed.
Experience: 2 - 5 years
I managed email communications, sending proposals, following-up as scheduled, and answering additional questions from customers.
Experience: 2 - 5 years
I maintained strong relationships with new and existing customers providing support and solutions to their problem.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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