Kevin

Customer Service Representative / Social Media Manager

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.40/hour ($1,232.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

January 29th, 2024

Profile Description

I have developed good communication skills over the course of more than 7 years in the BPO call center industry. Additionally, I have honed my problem-solving abilities, time management, teamwork, adaptability to new situations, and attention to detail.
I aim to be known as a worker who consistently demonstrates excellence, seeks feedback and acts on it, takes initiative, is reliable and dependable, is a team player, and demonstrates a willingness to continuously learn and grow.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

I worked with multiple US-based accounts during my 7 years in the BPO industry, where I enhanced my customer service skills.

Office and Administration » Computer Literacy

Experience: 5 - 10 years

While working in the BPO, I gained exposure to various tools, enabling me to handle multiple tasks simultaneously.

Office and Administration » Decision Making

Experience: 5 - 10 years

While working in the BPO industry I was able to practice this skill to resolve the concern of the caller on time and on a first-call resolution basis.

Office and Administration » Time Managment

Experience: 5 - 10 years

I was able to practice time management while still working in the BPO industry. We have metrics that we need to follow and one of them is AHT or average handling time where we need to resolve the concern of the caller within a certain period only.

Other Skills

Design » Graphic Design

Experience: Less than 6 months

I took information and technology in Visual graphics and design. I was able to practice my skill in designing during the time of the pandemic where I created layouts and posters for an online gaming tournament.

Office and Administration » Data Entry

Experience: 5 - 10 years

While still working in the BPO industry I was able to practice data entry always when we are putting notes on the account of the caller. We are required to enter all of the important details.

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bulakan, Bulacan

Tests Taken: IQ
Score: 133: DISC
Dominance: 29
Influence: 27
Steadiness: 24
Compliance: 20: English
C1(Advanced)