Dedicated and patient-focused Healthcare Virtual Assistant with eight years of experience skilled in front desk operations, appointment scheduling, patient communication, and pharmacy coordination. Experienced in insurance verification, prior authorizations, prescription coordination, and EMR management while ensuring HIPAA compliance. Known for delivering excellent customer service and resolving patient concerns in fast-paced healthcare environments.
Experience: 2 - 5 years
Verify pharmacy benefits and processed Prior Authorization, review denied claims and process appeals.
Experience: 6 months - 1 year
Worked at a Fertility Clinic
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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