Current Employment Status:
Hired Full Time on Dec 1, 2025
Detail-oriented Executive Assistant and Virtual Assistant with over 3 years of experience in administrative support and data entry, and 4 years in customer service and quality assurance. Skilled in handling day-to-day operations, client communications, CRM updates, inbox and calendar management, and task coordination. Adept at working independently, managing priorities, and providing high-quality support to executives and teams.
Experience: 2 - 5 years
Manage incoming phone calls, addressing customer inquiries and concerns Assess customer needs to achieve satisfaction.
Experience: 2 - 5 years
Make sure all orders, information, instructions and data of client are precisely entered into the system to ensure efficient production and manufacturing.
Experience: 2 - 5 years
A professional virtual assistant with over 2 years of experience, coupled with 4 years as a customer service representative in the BPO industry. Highly proficient in communication, time management, and problem-solving, dedicated to delivering high-quality work.
Experience: 1 - 2 years
Auditing Calls: Regularly review recorded voice calls making sure standards are adhered to providing feedback and coaching. Soft Skills Evaluation: Evaluate agents' soft skills as communication, empathy and problem solving.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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