Roma

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.81/hour ($736.00/month)

High school diploma

Last Active

July 5th, 2026 (4 days ago)

Member Since

January 26th, 2024

Profile Description

Hi, I’m ----------

I’m an aspiring Virtual Assistant with a strong background in customer service, sales, and technical support from the BPO industry. I may be new to the VA field, but I bring 3+ years of hands-on experience helping clients and customers with:

• Customer Service & Call Handling – inbound & outbound calls, email, and chat support
• Technical Support – troubleshooting hardware/software and guiding customers step by step
• Communication Skills – clear, professional, and friendly interactions
• CRM & Data Entry – accurate documentation, record-keeping, and task management
• Sales & Upselling – promoting products/services and assisting with customer decisions

I’m highly adaptable, detail-oriented, and proactive qualities I developed in fast-paced environments where multitasking and time management were essential.

As your VA, I can help with
Email & Chat Management
• Calendar & Schedule Management
• Data Entry & Research
• Customer Support Tasks
• Basic Admin Support

My goal is to make your work easier and more organized, while continuously learning and improving. I’m committed to providing reliable support and delivering results that matter.

Tools I’m familiar with:  CRM systems, Microsoft Office, Google Workspace, ticketing systems.
Work style: Independent, resourceful, and client-focused.

If you’re looking for a VA who is dedicated, fast learner, and eager to grow with your business, I’d love to be part of your team! 

Top Skills

Experience: 2 - 5 years

Experienced in troubleshooting hardware and basic software issues (Dell products), using CRM and ticketing systems to resolve complex technical concerns.

Experience: 2 - 5 years

Over 3 years assisting customers with billing, inquiries, and product concerns, ensuring satisfaction through clear communication and timely solutions.

Experience: 2 - 5 years

Skilled at analyzing customer issues, identifying root causes, and providing effective, long-term solutions.

Other Skills

Experience: 1 - 2 years

Proficient in using CRM systems for customer tracking, ticketing, and issue resolution.

Experience: Less than 6 months

Managed large call volumes for sales, promotions, and technical assistance with efficiency and professionalism.

Experience: 1 - 2 years

Managed large call volumes for sales, promotions, and technical assistance with efficiency and professionalism.

Experience: 2 - 5 years

Worked with cross-functional teams to ensure smooth customer support operations and meet company targets.

Experience: Less than 6 months

Experience: Less than 6 months

Accurately logged customer details, call notes, and service transactions for record-keeping and follow-up.

Experience: 2 - 5 years

Quickly adjusts to new systems, processes, and customer needs in fast-paced environments.

Experience: Less than 6 months

Handled multiple tasks such as troubleshooting, documenting issues, and managing customer interactions simultaneously.

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  114
DISC
Dominance: 43%
Influence: 18%
Steadiness: 16%
Compliance: 23%
English
C1(Advanced)
Government ID
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