Jamaica

Digital Media Senior Associate

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Overview

Looking for full-time work (8 hours/day)

at $5.65/hour ($1,090.91/month)

Bachelors degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

January 24th, 2024

Profile Description

I am a customer-focused Technical Support and Digital Media professional with over 7 years of experience providing exceptional support to customers and business partners across chat, email, and digital platforms. Throughout my career with Google Operations Center, Google through Concentrix, and Electronic Arts, I have developed a strong foundation in problem-solving, account management, technical troubleshooting, and operational support.

My experience includes troubleshooting Google Ads issues, analyzing campaign performance, supporting advertisers and account managers, resolving technical concerns, managing customer accounts, and maintaining accurate documentation. I am proficient in Google Workspace, Microsoft 365, Salesforce, Slack, ClickUp, Canva, and AI tools such as ChatGPT, Gemini, and Claude to improve efficiency and streamline workflows.

I am known for being organized, dependable, and detail-oriented, with the ability to adapt quickly to new systems and processes. Whether handling customer inquiries, coordinating with cross-functional teams, managing administrative tasks, or supporting daily business operations, I take pride in delivering accurate, timely, and professional results. I enjoy learning new skills and am always looking for opportunities to help businesses operate more efficiently while providing outstanding customer experiences.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Google Workspace

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Advertising » Google Ads

Experience: 1 - 2 years

Office and Administration » English Proficiency

Experience: 5 - 10 years

Office and Administration » AI Tools

Experience: 2 - 5 years

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig, National Capital Region

Tests Taken: IQ
Score: 135: DISC
Dominance: 27
Influence: 27
Steadiness: 20
Compliance: 26: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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