I am skilled in:
Customer Service (voice & non-voice)
E-commerce Support (Shopify, Zendesk, returns/refunds, order assistance)
Technical Support (internet, cable, and troubleshooting issues)
Sales & Upselling (building customer relationships and meeting targets)
Remote Tools (Hubstaff, LastPass, Slack, CRM systems)
I pride myself on my ability to resolve concerns efficiently, maintain accurate records, and deliver excellent customer experiences. My goal is to provide reliable and professional support that helps businesses strengthen customer satisfaction and retention.
If you’re looking for someone adaptable, resourceful, and committed to quality service. I’d be glad to be part of your team.
Then you should get my service! I can't wait to work with you.
Regards,
Huebe Jane N. Raborar
Experience: 2 - 5 years
Customer support as a virtual assistant involves providing assistance, guidance, and solutions to customers' inquiries, issues, and concerns through digital channels such as chat, email, or online messaging platforms. As a virtual assistant, the primary goal is to ensure customer satisfaction by addressing their needs promptly and effectively, often using pre-set responses, scripts, or accessing databases for relevant information
Experience: 6 months - 1 year
Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes
Experience: Less than 6 months
Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment.
Experience: Less than 6 months
Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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