Richard

Customer Service, Technical Support, Web Content Moderator, Subject Matter Exper

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

January 21st, 2024

Profile Description

Dedicated professional with a strong background in customer service, technical support, and content moderation, with experience in both Subject Matter Expert (SME) and Supervisor roles.
Proven ability to resolve complex issues, support team development, and deliver
exceptional customer experiences. Recognized for strong leadership, problemsolving,
and communication skills, with a commitment to operational excellence and continuous professional growth.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

I have over two years of technical support experience, including working as a Technician at Symantec. My responsibilities included troubleshooting antivirus-related issues, assisting customers with technical concerns, and helping remove viruses from their devices.

Customer Support » Social Media Moderation

Experience: 2 - 5 years

I have 7 years of experience in content moderation. I worked as a Content Moderator for 2 years, was promoted to Subject Matter Expert (SME) for 4 years, and later advanced to Supervisor for 1 year.

Other Skills

Customer Support » Customer Service

Experience: Less than 6 months

I have 6 months of experience in customer service, working with Netspend. My responsibilities included handling customer inquiries, checking direct deposits, and processing disputes.

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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