Marjorie

Virtual Assistant | Customer Support ,Healthcare & Finance

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (10 days ago)

Member Since

January 20th, 2024

Profile Description

-Are you in search of a versatile professional skilled in administrative virtual assistance, customer support, healthcare administration, and financial management?

-Look no further! I'm equipped with a Bachelor's degree with over 6 years of expertise in administrative virtual assistance, customer support, healthcare administration, and financial management, I am ready to contribute to your team's success.

-Why Choose Me?
-Introduction:
Discover more about my skills and experience by watching my time-saving YouTube video introduction: ----------

-Proven Expertise: With extensive experience as an administrative virtual assistant, I excel in data entry, client communications, appointment scheduling, invoicing, and meticulous financial record-keeping.

-Customer Service Excellence: Adept at handling high-volume inbound and outbound calls, resolving inquiries, and ensuring client satisfaction through clear communication and problem-solving skills.

-Healthcare Administration Skills: Background includes facilitating authorization requests, maintaining compliance with healthcare regulations, and delivering exceptional customer service in medical settings.

-Financial Management Proficiency: Strong skills in QuickBooks for business account management, reconciliation, tax compliance, and providing technical support to optimize financial processes.

Top Skills

Customer Support » Insurance » Medical Insurance

Experience: 6 months - 1 year

Healthcare experience for Medical Plan , then with Customer Service that assist and educate members of their the billing information and coverage of their medical plan.

Accounting » Accounts Receivable » Collection

Experience: 2 - 5 years

Conducted outbound and inbound calls to negotiate payment arrangements with cardholders. Employed strong customer service skills to address financial concerns and assist with payment options. Met monthly collection targets while adhering to compliance standards and maintaining accurate records. Utilized CRM software to manage customer interactions and ensure timely resolution of payment issues.

Customer Support » Insurance » Prior Authorization

Experience: 2 - 5 years

Facilitated authorization requests by collaborating with healthcare providers and internal teams. Ensured accuracy in medical coding (ICD-10, CPT) and maintained compliance with healthcare regulations. Documented authorization outcomes and maintained detailed records to support healthcare provider needs. Provided exemplary customer service, addressing inquiries and ensuring positive provider relationships.

Other Skills

Accounting » Quickbooks

Experience: 6 months - 1 year

Guided business owners in setting up and navigating QuickBooks Desktop, optimizing financial management processes. Managed business accounts, reconciled transactions, and ensured compliance with tax regulations. Educated clients on payroll processing and tax compliance, enhancing business efficiency through software utilization. Resolved technical issues and provided ongoing support to optimize clients' use of QuickBooks.

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu City

Tests Taken: IQ
Score: 90: DISC
Dominance: 44
Influence: 19
Steadiness: 26
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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