Overview
Looking for full-time work (8 hours/day)
at $2.48/hour ($480.00/month)
Bachelors degree
Last Active
July 17th, 2026 (7 days ago)
Member Since
January 17th, 2024
Profile Description
Hi, I'm
I have 4 years of experience in customer service and cold calling. I help businesses handle customer concerns, billing, technical support, generate leads, and support sales through clear communication and efficient processes.
WHAT I DO
• Customer Service: Answer inquiries, resolve issues, and ensure customer satisfaction.
• Cold Calling & Lead Generation: Make outbound calls, generate leads, and schedule appointments.
• Sales Support: Upsell when possible and keep CRM records updated.
• Tools I Use: Google Sheets, MS Excel, Word, Office 365, Convoso, Vici Dial, Slack.
• Skills: Strong verbal communication, fast problem-solving, and organized reporting.
EXPERIENCE
• Customer Service Rep – VXI Global (Jan 2021 – Apr 2024): Resolved customer issues and improved satisfaction.
• Cold Caller – Manila Marketing LLC (Jul 2024 – Jul 2025): Generated leads and set appointments through outbound calls.
WHY ME
• Tech-savvy and fast learner
• Reliable, flexible, and goal-driven
• Focused on helping businesses grow through great service and lead generation
LET'S CONNECT
If you need someone to handle customers or make quality sales calls.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Provided customer service, technical support, billing assistance, and sales solutions for one of the largest telecommunications companies in the United States, operating in a high-volume BPO environment.
Office and Administration » Leadership
Experience: 1 - 2 years
Led a small team to consistently meet performance targets, provided guidance and support, and helped improve overall team productivity and morale.
Marketing » Telemarketing » Outbound Calls
Experience: 1 - 2 years
Handle 800-1,000 calls per day offering digital listing services for small-medium sized businesses in the United States.
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
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