Executive Assistant | Admin Support | Social Media Marketing

Handled day-to-day admin tasks like updating CRM records, organizing customer information, processing applications, managing airline bookings and refunds, and helping keep operations running smoothly.

Supported executives by managing CRM records, organizing leads and customer information, preparing reports, handling airline booking and refund requests, processing health insurance applications, and assisting with daily administrative and operational tasks.

Used automation tools to streamline repetitive tasks, organize data, update CRM records, manage workflows, and improve efficiency in daily operations.

Managed social media accounts by scheduling posts, creating content, responding to messages and comments, organizing content calendars, tracking engagement, and helping maintain an active online presence.

Assisted with accounting tasks by organizing financial records, tracking expenses, maintaining spreadsheets, preparing reports, and ensuring data was accurate and up to date.

Handled bookkeeping tasks by recording transactions, organizing financial records, updating spreadsheets, tracking expenses, and helping maintain accurate financial data for business operations.

Supported project management by organizing tasks, managing lead generation projects, tracking updates in CRM systems, preparing reports, coordinating with team members, and helping ensure projects stayed on schedule.

Generated leads by researching potential customers online, gathering contact information, finding HOA and POA communities, updating CRM records, and organizing lead lists for outreach and marketing campaigns.

Created graphics for social media, marketing materials, presentations, and business needs using design tools. Assisted with visual content creation to help promote services and improve brand presence.

Helped with social media marketing by creating content ideas, designing simple graphics, researching target audiences, organizing marketing materials, and supporting online marketing efforts to help reach potential customers.