Customer service and administrative assistant

Overview

Looking for full-time work (12 hours/day)

at $1.66/hour ($480.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

January 5th, 2024

Profile Description

Passenger Service Agent
• Welcoming passengers and providing exceptional customer service throughout their journey
• Assisting passengers with check in procedures, including issuing boarding passes, checking travel documents and verifying passenger identification.
• Handling baggage check-in and ensuring accurate tagging and rerouting of luggage.
• Assisting passenger with special needs, such as those requiring wheelchair assistance or travelling with infants.
• Providing information to passengers regarding flight schedules, airport facilities, and transportation options.
• Coordinating with various departments such as flight operations and security, to ensure passenger flow and adherence to safety protocols.
• Resolving customer inquiries, complaints, and issues in a professional and timely manner.
• Facilitating boarding procedures and ensuring compliance with airline and airport regulations.
• Assisting passengers with rebooking or rerouting in the event of flight delays, cancellations, or missed connections.
• Maintaining accurate records and documentation related to passenger interactions and services provided.
• Process ticket reservations, modifications, and cancellations using reservation system.
• Provide assistance and guidance to passenger during boarding and disembarkation.
• Collaborating with airline and ground handling staff to ensure efficient and effective passenger serviced operations.