U.S. Dental Insurance and Customer Operations professional with 3+ years of BPO experience. Specialized in insurance verification, claims analysis, benefits interpretation, and escalation management with expertise in PPO/HMO structures, frequency limits, downgrades, pre-authorizations, and adjudication processes.
Former Cigna Dental SME recognized for KPI performance, service excellence, CRM proficiency, and HIPAA-compliant operations.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.