Rica

Ima team lead in a bpo company.

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Overview

Looking for part-time work (5 hours/day)

at $4.96/hour ($600.00/month)

Bachelors degree

Last Active

June 26th, 2026 (19 days ago)

Member Since

January 5th, 2024

Profile Description

Dedicated healthcare professional with over 6 years of experience in medical administration and US-based healthcare operations. Proven track record in leadership, having managed administrative workflows and SOP alignment for over two years as a Team Lead. Specialized in optimizing process efficiency, notably reducing team Average Handling Time (AHT) from 8 minutes to 5 minutes through systematic organization. Expert in insurance pre-authorization, HIPAA compliance, and utilizing data-driven tools like pivot tables and Root Cause Analysis (RCA) to drive operational excellence.

Top Skills

Experience: 5 - 10 years

Extensively utilized Microsoft Excel for daily office administration tasks, including data organization, analysis, and report generation. Highly proficient in building and using advanced formulas to automate workflows, streamline data entry, and maintain accurate administrative records

Experience: 5 - 10 years

Proven track record of maintaining high accuracy in data entry, record-keeping, and administrative workflows. Adept at spotting inconsistencies, verifying information, and ensuring all tasks are completed thoroughly and error-free.

Experience: 2 - 5 years

Experienced in guiding small teams and coordinating administrative workflows to meet company goals. Strong ability to delegate tasks effectively, foster collaborative communication, and keep team members motivated and on track.

Other Skills

Experience: Less than 6 months

Possess a strong foundational understanding of basic bookkeeping principles, including accounts payable/receivable, ledger maintenance, and data entry. Eager to apply this theoretical knowledge to support administrative financial workflows and maintain accurate records

Experience: 1 - 2 years

Proficient in data manipulation, cleaning, and analysis using advanced spreadsheet functions. Experienced in interpreting operational metrics, generating recurring performance reports, and presenting data clearly to assist management with strategic planning.

Experience: 5 - 10 years

Demonstrated ability to remain calm and resourceful under pressure or during sudden operational shifts. Backed by years of administrative experience, I easily adjust to new priorities, master new software with minimal oversight, and proactively find solutions when unexpected challenges arise.

Experience: 5 - 10 years

Proven ability to manage a high volume of administrative tasks simultaneously without sacrificing quality or accuracy. Efficient at balancing calendar management, data entry, and client communication while maintaining a organized and productive office environment.

Basic Information

Age
29
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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