Hello, and thank you for reviewing my profile.
I'm Candle, a seasoned virtual assistant with 17 years of experience in executive support, operations management, customer service, and accounts administration. My background includes 7 years in the corporate sector with one of the Philippines' leading financial companies, followed by 10 years of successful remote work supporting clients globally.
I hold a Bachelor of Arts in Psychology (2009), which gives me unique insight into client relations, communication, and workplace dynamics.
Executive/Personal Assistant
I help executives maximize productivity by managing their professional and personal lives:
*Meeting scheduling and coordination
*Document preparation (reports, presentations, forms)
*Research and vendor liaison
*Personal tasks: shopping, meal planning, gift ordering, event planning, appointments, reservations, and household management
Operations Assistant
I build and maintain operational foundations that drive business efficiency:
*Documenting and optimizing Standard Operating Procedures (SOPs)
*Invoice and receipt creation
*Client coordination for timely payments
*Light bookkeeping support
Accounts Assistant
I ensure financial accuracy and smooth cash flow management:
*Processing invoices, receipts, expenses, and payments
*Preparing progress claim invoices and liaising with clients, brokers, and lenders
*Recording payments and following up on outstanding receivables
*Organizing financial and administrative records
*Providing responsive customer service for billing inquiries
Tools: Xero
Customer Support Specialist
I deliver exceptional customer experiences through:
*New customer onboarding
*Issue escalation and cross-departmental coordination
*Customer reporting and analytics
I'd welcome the opportunity to discuss how my experience can support your needs. Please feel free to schedule an interview—I look forward to collaborating with you!
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 10+ years
Experience: 1 - 2 years
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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