I would I like to do any jobs online if you provide me the instructions.Currentl

Overview

Looking for full-time work (8 hours/day)

at $0.94/hour ($181.82/month)

Bachelor of Science in Biotechnology and Done Post Graduate Diploma in Computer Application

Last Active

April 16th, 2011 (5528 days ago)

Member Since

January 9th, 2010

Profile Description

A Total of 5+ years of work experience in a BPO
Worked in the Process “Intuit” from a BPO
Intuit Inc is a company in Tucson, Arizona in the United States of America that deals with manufacture, sales and support of Accounting Software called “QuickBooks”, “Quicken” and other tax calculating softwares.
Intuit products and services assist customers in North America, Asia, Europe and Australia, with offices in the United States, Canada, the United Kingdom and other locations. For more information you can refer www.intuit.com.
Intuit Inc.
Corporate Headquarters
2632 Marine Way Mountain View,
CA - 94043.
Worked in “Intuit” Process in QuickBooks Sales and Technical Support
As a Senior Technical Support Engineer.
Roles and Responsibilities:
Supporting customers from United States dealing with the software issues in the accounting software “QuickBooks”
Answer Inbound calls
Fix the technical issues that the customer has with the software.
Respond to internal emails and phone escalations.
Worked in Customer Service of “Intuit” QuickBooks.
Level-2
Worked in the Billing and Administration Department
which is a backend team of “Intuit” Process by solving and fixing the escalations from the Sales and Customer service team. -
Level-2
Handling all the escalations from the customer service team.
Solving and fixing the escalated issues.
Sending daily reports to the clients with data of completed escalations.
Currently working on some online jobs like Job Posting, Data entry, Captcha entry, Article writing etc.