Certified Healthcare Virtual Assistant and Licensed Physiotherapist with over 2 years of experience as a Patient Administration and Intake Specialist. Experienced in patient care, clinical documentation, HIPAA compliance, and healthcare administration. Skilled in SOAP documentation, EHR management, scheduling, patient intake, and care coordination, with a strong background in both clinical and virtual healthcare settings. Recognized for strong communication, critical thinking, and leadership abilities, Aaron delivers organized, patient-centered support while maintaining efficiency and professionalism in fast-paced environments.
Experience: 1 - 2 years
>Maintained accurate patient documentation and updated EHR records >Communicated with patients regarding appointments, referrals, and billing concerns >Ensured HIPAA compliance and confidentiality in all patient interactions >Collaborated with healthcare teams to improve workflow efficiency and patient experience Handled prior authorizations and insurance-related documentation
Experience: 1 - 2 years
>Managed patient intake processes, including insurance verification and appointment scheduling >Coordinated patient referrals with healthcare providers and specialists Processed and tracked referrals to ensure timely patient care coordination >Verified patient demographics, medical records, and insurance information >Assisted with billing coordination, claims follow-ups, and payment verification
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