Honey
Dental Virtual Assistant | B2B Sales Support, Cold Calling, Lead Generation, Ord
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.67/hour ($1,090.91/month)
High school diploma
Last Active
June 25th, 2026 (3 days ago)
Member Since
January 2nd, 2024
Profile Description
I am a dedicated and detail-oriented Dental Virtual Assistant with hands-on experience supporting a dental supplies company for over a year. I specialize in both sales support and customer operations, helping dental businesses increase revenue while maintaining excellent customer relationships.
My role covers outbound and inbound support, including cold calling dentists, dental clinics, laboratories, and dental owners to introduce and offer dental products. I also handle appointment setting and lead generation, ensuring consistent follow-ups and strong pipeline management.
On the operations side, I assist customers with placing orders, checking order statuses, handling cancellations, replacements, and discontinued items by offering suitable alternatives. I regularly resolve shipping issues, order discrepancies, and refund-related concerns through clear and professional communication.
I also provide billing and accounts support, including collecting outstanding balances, explaining statements of account, downloading invoices from internal systems, and coordinating with purchasing departments to ensure timely payments.
With my combined background in sales, customer service, and general virtual assistance, I bring reliability, problem-solving skills, and strong communication to every task I handle.
Top Skills
Customer Support » Sales Support » Lead Generation
Experience: 2 - 5 years
As a Telesales Executive, I do cold calling to potential prospects. I do my best to generate prospect's interest with the main goal of turning it into a sale
Office and Administration » Data Entry
Experience: 2 - 5 years
As a telesales executive, one of my job function is data mining. I make sure to gather all the important information of the prospects including their email address and direct phone number for future reference through data mining. I do "prospecting", through Linkedin and Contactout, bloomberg, zoominfo and leadferret, a strategy wherein you can acquire new leads.
Customer Support » Customer Service
Experience: 6 months - 1 year
As a health advocate, my job is mainly focusing on assisting customer inquiries regarding their health insurance coverage, benefits and eligibility, this includes medical and pharmacy. Also checks medical and pharmacy claims status, prior authorization requests status. Assists members in requesting claims re-processing and prior authorization requests by doing a 3 way conference call with the dedicated team. Do the extra mile in assisting members by calling doctors, providers, facilities and employers if needed. Also assist members in processing Coordination of Benefits and updating member's personal information on the system.
Other Skills
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Consolacion, Cebu, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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