Mirasol

Virtual Assistant

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

High school diploma

Last Active

July 3rd, 2026 (22 days ago)

Member Since

January 2nd, 2024

Profile Description

Disability Case Manager — Bill Latour Disability Advocates of America
A dedicated Disability Case Manager specializing in SSI and SSDI claims under California jurisdiction, I guide clients through every stage of the Social Security disability process — from initial intake and application submission to appeals and final determination. Managing an active daily caseload of 20–30 cases, I prepare and submit SSA applications, draft legal documents in Law Ruler, coordinate between clients and attorneys, and maintain meticulous case records in full compliance with SSA standards. Known for clear client communication and deadline-driven case tracking, I ensure every client feels informed, supported, and advocated for throughout what is often one of the most stressful processes of their lives.

Medical Records Specialist — Avance Care Clinic
As a Medical Records Specialist serving clients across all U.S. states, I managed a high-volume department handling 30–60 record requests daily from law firms, courts, the SSA, and individual clients — all in strict compliance with HIPAA regulations. Working within Epic and eClinicalWorks, I compiled, retrieved, and tracked patient records for complex legal and disability cases, collaborated with prominent law firms including Morgan & Morgan and Whitley Law Firm, and coordinated responses to subpoenas alongside legal counsel. I also mentored junior staff on confidentiality best practices and streamlined documentation workflows that reduced turnaround times. Recognized three times as Top Agent and once for Best in Quality, I brought both precision and efficiency to every request I handled.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

My experience here was very productive, I am one of the medical records retrieval specialist we obtain records from the provider, hospital website for our primary care provider. As part of my job description was to follow up request, email, outbound calls if needed and many more bucket that we need to work on. Vice versa we also compiled records of our patient if the insurance company, patient or another provider requested it for the reference of appointment as long as we received the request we strictly follow the HIPAA.

Customer Support » Customer Service

Experience: Less than 6 months

I'm familiar in this skills since I work as one before, active listening and patience is a must its not easy job but I enjoyed a lot since I love to communicate to people.