Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 16th, 2026 (2 days ago)

Member Since

December 25th, 2023

Profile Description

Results-driven Customer Service Representative III, Administrative Assistant, and Virtual Assistant with experience handling 50+ customer email and chat inquiries daily while managing administrative operations, calendar scheduling, email management, data entry, CRM updates, reporting, and lead generation. Proficient in Salesforce, Slack, Guru, Microsoft 365, Google Workspace, Apollo, Canva, ChatGPT, and Claude AI. Known for strong communication, attention to detail, and delivering efficient support that improves customer satisfaction and business productivity.

Virtual Assistant Experience:

-Provided administrative and operational support to business owners, executives, and teams in a remote environment.
-Managed calendars, scheduled appointments, coordinated meetings, and maintained accurate records.
-Handled email management, inbox organization, and professional correspondence with clients and stakeholders.
-Conducted online research, data gathering, and information verification to support business decisions.
-Created, updated, and maintained spreadsheets, reports, presentations, and documentation using Microsoft 365 and Google Workspace.
-Organized workflows, standard operating procedures (SOPs), and knowledge base resources using Guru.
-Assisted with lead generation, prospect research, and contact management using Apollo.
Utilized AI tools such as ChatGPT and Claude AI to improve productivity, content creation, research, and task automation.
-Designed basic marketing materials, presentations, and visual content using Canva.
-Collaborated with cross-functional teams through Slack to ensure timely project completion and effective communication.
-Managed data entry, CRM updates, file organization, and database maintenance with high attention to detail.
-Maintained confidentiality of sensitive business and customer information while adhering to company policies.

Skills & Tools
-Salesforce CRM
-Slack
-Guru
-Microsoft 365 (Excel, Word, PowerPoint, Outlook)
-Google Workspace (Docs, Sheets, Slides, Drive, Gmail)
-Apollo
-ChatGPT
-Claude AI
-Canva <8efe80624d780eba0c6493ec45140364>Email Management | Calendar Management | Customer Support |Live Chat Support |Data Entry
| Lead Generation | CRM Management |Administrative Support |Documentation & Reporting
| Problem Solving |Time Management |Remote Collaboration