I have over 2 years of experience in business analysis and workflow automation, leading initiatives that improved efficiency and reduced manual work. At Jardine Distribution, Inc., I contributed to projects like the Agro Sales Force Automation (SFA) and multiple website reboot initiatives, where I streamlined processes, coordinated UAT, and supported system rollouts. My work consistently focused on ensuring functionality, improving user experience, and documenting processes for long-term scalability.
Experience: 2 - 5 years
Test Case Creation & Execution: Designing structured test cases to validate system functionality, ensuring requirements are met before deployment. Defect Tracking & Resolution: Using tools like Jira and Service Desk to log, monitor, and resolve issues, improving system reliability and user satisfaction. Attention to Detail: Identifying inconsistencies across data sets and user interfaces, which strengthens accuracy in testing and documentation. Process Documentation: Creating user manuals, training guides, and QA reports that support knowledge transfer and system adoption.
Experience: 1 - 2 years
Experience: 1 - 2 years
Data Modeling & Transformation: Cleaning and structuring datasets to prepare them for visualization. Report Design: Creating interactive dashboards that highlight KPIs, trends, and actionable insights for business teams.
Experience: 1 - 2 years
I actively use Microsoft Copilot and Power Platform AI features to support automation, data analysis, and documentation. Automating task reminders and approvals in SharePoint workflows.
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