Emmalyn

Healthcare Claims Specialist | Insurance Verification | Freight VA | 14 Years BP

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 21st, 2026 (3 days ago)

Member Since

December 20th, 2023

Profile Description

I have 8 years of experience working in a US healthcare BPO account, specializing in claims review, denial analysis, insurance verification, and dispute handling. I have developed strong expertise in identifying claim errors, ensuring accurate processing, and supporting proper reimbursement outcomes.

I was trusted to continue working from home due to consistent high-quality performance, strong accuracy, and the ability to work independently with minimal supervision. I am highly organized, detail-oriented, and committed to delivering efficient and compliant results in every task.

In addition, I am trained in Freight VA operations such as track and trace, shipment monitoring, and timely coordination with carriers. I am dependable, quick to learn, and ready to contribute to stable, long-term roles where accuracy, reliability, and consistency are valued.

Top Skills

Office and Administration » Adaptability

Experience: 10+ years

I have developed strong adaptability skills through experience in fast-paced customer service environments, where I remained calm under pressure and adjusted quickly to changing priorities. I have handled travel, healthcare, and life insurance accounts, including tasks related to claims processing, insurance verification, and healthcare support. While I do not yet have formal Virtual Assistant experience, I have been trusted to work remotely since the pandemic, which helped me build discipline, accountability, and remote work efficiency. I view change as an opportunity for growth and I am now eager to apply my adaptability in Healthcare and Freight Virtual Assistant role where I can continue learning and contributing effectively.

Office and Administration » Problem Solving

Experience: 10+ years

I have strong problem-solving skills developed through experience in fast-paced customer service environments, including healthcare, travel, and life insurance accounts. I handle customer concerns by actively listening, understanding the issue in detail, and identifying effective and accurate solutions, particularly in claims processing and insurance verification tasks. I remain calm under pressure and focus on resolving issues efficiently to ensure customer satisfaction. I feel fulfilled whenever I successfully resolve concerns and contribute to a positive customer experience.