Work Experience
Customer Support VA - Orbio World (Jan 2025 - Sep 2025)
Handled order tracking and customer concerns.
Customer Service Associate - Amazon PH (May 2023 - Jun 2024)
Processed orders, refunds, replacements.
Travel Support Associate - Wipro (Jun 2021 - Jun 2022)
Assisted flight bookings and travel issues.
Customer Service Representative - Accenture (Jul 2017 - Dec 2019)
Supported mobile service customers.
Customer Service Representative - Concentrix (Sep 2016 - Feb 2017)
Handled orders, tracking and refunds.
Office Staff (OJT) - APMC Mandaue (300 Hours)
Data entry and records management.
Experience: 2 - 5 years
Excellent problem-solving skills. The capacity to work well within a team. Attention to detail. Logical thinking.
Experience: 2 - 5 years
Problem solving. Being able to solve problems is key to customer service. Empathy. Empathy is the ability to understand another person's emotions and perspective. Good Communication skills Patience Adaptability
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.