Scheduling Manager/Proficient in Wellsky Axis Care/General VA/Team Leader

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (2 days ago)

Member Since

June 30th, 2016

Profile Description

I am an experienced General Virtual Assistant with a strong background in administrative support, email management, calendar organization, documentation, and scheduling tasks. I also have over six months of experience in home care scheduling, where I coordinated caregiver shifts, managed client appointments, and ensured smooth day-to-day operations.
Before that, I spent nearly a decade in the BPO industry, starting my career as a data technician handling code entry and data management. I later transitioned to a voice account in a financial services campaign, where I worked for over four years. After taking a break to focus on being a full-time mom, I returned to the workforce as a call taker and was promoted to shift supervisor after a year. In this role, I developed strong leadership, communication, and problem-solving skills while ensuring operational efficiency. After several years, I was promoted again to account manager, engaging directly with clients and managing team performance — a role that further strengthened my management and organizational skills.

General Virtual Assistant - With experience in administrative support, data management, scheduling, and client communication. I excel at keeping operations organized, handling multiple tasks efficiently, and providing reliable support to help businesses run smoothly.

Home Care Scheduling - Makes sure that every client has a caregiver when they need one — keeping operations smooth, clients happy, and caregivers organized. 

Client Relations – Ensuring high levels of customer satisfaction through proactive and responsive support.

Team Leadership – Coaching and guiding agents to maintain service quality, performance goals, and alignment with client expectations.

Organizational Excellence – Known for being detail-oriented, highly organized, and dependable in fast-paced environments.

Technical Proficiency – A quick learner and computer-savvy, with practical knowledge of various tools and software including:

Communication & Workflow: Slack, WhatsApp, Asana
Productivity Tools: Google Docs, Sheets

Creative Software: Canva, CapCut, Filmora (basic video and photo editing)

Social Media Management – Experienced in maintaining and managing personal social media pages, applying content strategies and engagement techniques.

I’m always open to opportunities to collaborate or assist, so please feel free to reach out if there’s anything you need!