Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
High school diploma
Last Active
July 3rd, 2026 (8 days ago)
Member Since
December 10th, 2023
Profile Description
Hi! I’m Kenneth, a reliable and detail-oriented Virtual Assistant with 2 years of experience as a Dental Insurance Verification VA. I specialize in verifying patient eligibility, benefits, and coverage with a high level of accuracy, helping dental practices maintain smooth billing processes and reduce claim issues.
I have hands-on experience contacting insurance providers, reviewing benefit breakdowns, and confirming key details such as coverage limits, co-pays, deductibles, waiting periods, and frequency limitations. I’m highly organized, efficient, and comfortable handling sensitive patient information.
I’m proficient in Open Dental and Dentrix Ascend for patient records and insurance verification workflows. I’m also a fast learner and can easily adapt to new PMS, CRMs, and tools used in remote dental operations.
Key Skills:
- Dental Insurance Verification (Eligibility & Benefits)
- Coverage Breakdown (Co-pay, Deductible, Maximums, Limitations)
- Insurance Calls & Provider Communication
- Patient Information Review & Data Accuracy
- Open Dental (Proficient)
- Dentrix Ascend (Experienced)
- Administrative Support & Data Entry
- Tech-savvy & Fast Learner (PMS/CRM/Tools)
- Reliable Remote Worker
If you’re looking for a dependable Dental VA who can deliver accurate work and support your team remotely, I’d be happy to help. Let’s connect!
Top Skills
Customer Support » Insurance » Dental Insurance
Experience: 1 - 2 years
As a Dental Insurance Verification VA with 2 years of experience, I verify patient eligibility, coverage details, and benefits to support accurate billing and smooth daily operations. I regularly handle 40–60 verifications per day, ensuring all key details are reviewed, including co-pays, deductibles, annual maximums, waiting periods, and frequency limitations. I have experience contacting insurance providers via phone and online portals, and I am proficient in using Open Dental and Dentrix Ascend for managing patient records and verification workflows. I am highly detail-oriented, efficient, and a fast learner who can easily adapt to new tools and systems.
Customer Support » Customer Service
Experience: 1 - 2 years
In this role, I handled a high volume of customer concerns through phone and chat, assisting 50+ customers daily with order issues, refunds, tracking, and charge verification. I also provided basic troubleshooting, recommended relevant products, and helped customers identify and avoid suspicious or scam communications. I focused on clear communication, patience, and problem-solving to deliver a positive customer experience. Working in a fast-paced environment helped me stay organized, responsive, and consistent in providing quality support.
Other Skills
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac, Tarlac
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 38
- Influence: 36
- Steadiness: 16
- Compliance: 11
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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