Make | Zapier | N8N | AI Business Automation | VAPI

Tech-Enabled Executive Assistant Freelance / Remote | Feb 2025 – Present Strategic Calendar & inbox Management: Orchestrated complex scheduling across multiple time zones, resolving conflicts proactively and ensuring optimal time allocation for high-priority initiatives. Implemented "Inbox Zero" methodologies, using AI-driven filtering to prioritize critical communications. Operational Systems Architecture: Audited and restructured administrative workflows, transitioning from manual tracking to automated project management systems (Trello/Asana), resulting in a 20% increase in team task completion rates. Data-Driven Reporting: Leveraged technical skills (Excel, Python) to generate automated weekly financial and operational reports, providing leadership with real-time insights for faster decision-making. Stakeholder Liaison: Served as the primary point of contact for internal and external stakeholders, managing correspondence with professionalism and maintaining high confidentiality standards. Digital Transformation: Led the integration of modern tools (Slack, CRM, Cloud Storage) into daily operations, training staff on best practices to enhance collaboration and remote work efficiency.

AI Automation Specialis Custom Automation Architecture: Engineered and deployed scalable workflow automations using n8n and Make.com, integrating diverse platforms (Gmail, Google Drive, Slack, CRM) to eliminate repetitive manual data entry and streamline executive operations. Intelligent Agent Development: Designed and implemented an autonomous RAG (Retrieval-Augmented Generation) Chatbot utilizing Google Gemini and vector databases. This agent retrieves proprietary handbook data to resolve customer support queries instantly, significantly reducing administrative ticket volume. Python-Powered Solutions: Developed custom Python scripts to handle complex data processing tasks and computer vision logic (CV2), including a contactless QR attendance system that digitized manual logging processes. Workflow Optimization: Conducted comprehensive audits of existing business processes to identify bottlenecks, subsequently architecting automated solutions that saved clients an average of 10+ hours per week in administrative overhead.

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