Jemson

Csr/ Airbnb/ Travel booking/Healthcare

80 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $5.88/hour ($1,260.00/month)

High school diploma

Last Active

June 21st, 2026 (yesterday)

Member Since

December 4th, 2023

Profile Description

Hello! I'm ---------- ---------- ---------- , a dedicated professional from the Philippines with a diverse background in customer service in the bpo with a decade of experience in diverse roles spanning various fields, including Online Shop Customer Service Representative, Automotive csr, Retails, Ecommerce, Airbnb, Healthcare/Ecw intake/Rpa intake/ Enrollment have developed a profound understanding of customer needs.
My expertise and unwavering dedication to excellence in customer satisfaction have led to a proven history of implementing impactful enhancements that enhance the overall customer experience. Central to my professional values is the priority placed on customer satisfaction.
My effective multitasking skills, commitment to upholding ethical and professional relationships, and enthusiasm for nurturing lasting customer satisfaction position me as a valuable asset to any organization I engage with.
lam a fast learner, I had to learn a totally new operating system in my last job and I was up and running within a couple of weeks. My work is important to me, so instead of rushing to accept the first thing that comes my way, l'm taking my time and being selective to make sure my next role is the right one. I have the skills to match the one needed for this job. This is ---------- ---------- I’ve been in the bpo industry for almost a year I know how to handled stress and pressure all the time, the first account that I handled which is Retail Target international account chat support the 2nd one is Travel campaign we’re the one to communicate them via Omni channel like phone, chat, email, and back office were the one to ticket, booking, rescheduling their flights. The 3rd one experienced is I’ handled Airbnb as CE stands for community education were the one to educate their inquiry regarding of their listings and we transferred them to the right department. I am grateful and new for this job platform in freelancer I have I can get any job as soon as possible, regarding of my experienced. 

Top Skills

Experience: Less than 6 months

I have been in this industry for almost 4-5months in Airbnb as a CE stands for Community education we’re the one to accept their concerns regarding about listings and other’s inquiries as well so I know that I am fit for this job because I trained very well for this campaign before.

Experience: 6 months - 1 year

I’ve been this account for almost 8mos seeing myself that during any difficulty and struggle there’s a lot of changes when it comes to being motivated of yourself. This campaign I handled expedia account using gds tools like Sabre native red and Amadeus were the one to book, ticket, scheduling their flights canceling their booking. I am more confident of this job because I am knowledgeable and smart enough to know the drill of this account.

Other Skills

Basic Information

Age
26
Gender
Male
Website
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Address
Taguig, Manila
Tests Taken
DISC
Dominance: 33%
Influence: 33%
Steadiness: 16%
Compliance: 19%
Government ID
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