Experienced Administrative Specialist with eight years of dedicated executive and operations support within the IT software industry. Expertise includes complex travel coordination, meeting management, comprehensive project documentation contributing to Quality Assurance efforts and multi-channel technical support. Exceptional organizational and logistical skills were essential in managing administrative workflows and high-stakes operational planning across all professional roles. My professional history guarantees absolute dependability and a commitment to precise delivery under pressure.
Experience: 2 - 5 years
Conducts testing and evaluation of system software products as part of Quality Assurance. Collaborates with technical team on system features, process, and functionalities as part of project implementation. Assisting system users on software installation/deployment and usage for implementation and system maintenance on-site and on-line support as well as communicating via calls and email.
Experience: 2 - 5 years
Conducts system testing for both client-based and web-based system for quality assurance. Identify functionalities based on the contract deliverables/requirements. Creates systematic approach through google sheets to monitor progress on development and bugs from system testing to implementation/deployment. Performs data entry encoding when needed with a timeline. Deploys system updates to all the users invloved remotely using different network and virtual applications.
Experience: 5 - 10 years
Prepare bidding documents and documentation of project implementation and project monitoring. Collaborates with technical team on system features, process, and functionalities as part of project implementation. Produces informative, organized presentations to senior management. Records agendas during executive, client, and company meetings. Booking travel flights and accommodations for executive and development team as part of project implementation.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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