Virtual Assistant/Technical Support

Overview

Looking for part-time work (4 hours/day)

at $5.40/hour ($475.20/month)

Bachelors degree

Last Active

May 11th, 2024 (6 days ago)

Member Since

November 26th, 2023

Profile Description

In my recent role at AT&T's Technical
Support/Sales Department within the BPO industry, I gained ten months of
valuable experience handling various technical inquiries while prioritizing
exceptional customer service. The fast-paced nature of the job required adept
multitasking, managing calls, and computer systems simultaneously to ensure
timely issue resolution. Additionally, I handled collections, payments, and
billing matters.
My educational background includes a focus on
STEM in Senior High School and subsequent studies in English Language Studies
and Social Science in college. This diverse foundation enables me to
effectively communicate complex technical concepts in clear, accessible
language.
At AT&T, I honed my skills in quick
thinking and solution-oriented troubleshooting, emphasizing accuracy and
precision. I am eager to apply these qualities to new professional
opportunities.