SKILLS:
Customer Service (email/phone)
Email handling
Transcription
Email blasting (done a few times only)
Simple admin tasks (creation of reports, venue booking, flight booking, purchasing of stuff online)
Basic website editing (adding page, uploading content/with basic knowledge on html coding
Updating CRMs
Data Entry (forms/any portal)
Social Media Management
Online Shop Management/Creation of accounts to online shops (Amazon, Shopify, Etsy)
Create procedure, generate policies (when there’s already template)
Research
APPS/SOFTWARE/SITES I KNOW OR FAMILIAR WITH:
Trello, Zoho, Smartsheet, Adviserlogic (finance) – Online Project Management or Collaboration Tools
Silkstart – Membership Management Software
Hootsuite – For Social Media Sites Manager
WordPress – Basic web edits, adding of pages etc
Dropbox, Google Drive – Cloud Storage
Amazon, Etsy and other online shops
Eventbrite – Event organization
X-Lite, Zoiper, Talk Express, Voipline – (Softphone/Voip) Telephone/local online number of client
Skype – Messaging portal
Annotator – edit pdf files
Mailchimp – email blasting
Facebook, Linkedin, Twitter (not so active but have a few tweets), Youtube, Instagram (not so active)
MS Office (Word, Excel, PowerPoint)
MS Outlook and Mozilla Thunderbird – email management
Express Scribe – Transcription Software
Lastpass – Password Manager
Jing
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