Markoper

Customer Service Representative

45 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.64/hour ($704.00/month)

High school diploma

Last Active

July 17th, 2026 (yesterday)

Member Since

November 23rd, 2023

Profile Description

Customer Service Excellence: Demonstrated exceptional customer service skills while handling AT&T customer inquiries and concerns. Experienced in creating an effective, organize environment in which I can excel at focusing time on providing top level client support, resolving issues at the lowest level and developing relationships to ensure loyalty and growth. Customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with
extreme confidentiality. I strive in a fast-paced, virtual environment following established procedure and practices to exceed all customer expectations. 
As a Lead Generation Specialist, I excel in identifying and cultivating potential leads to drive business growth and increase revenue. Leveraging my strong analytical skills and strategic mindset, I develop targeted approaches to engage prospects and nurture relationships through various channels, including digital marketing, social media, and networking events.

Top Skills

Experience: 1 - 2 years

-Built rapport with customers through courteous and professional communications. -Assisted in transitioning from AT&T ISM to chat and call support. -Manage sales and billing inquiries, ensuring customer satisfaction. -Addressed customer service enquires quickly and accurately. -Handled high-volume telephone calls and chats to address and resolve customer queries. -Asked customers targeted questions throughout troubleshooting to determine smart solutions. -Applied correct hold and transfer procedures, consistently keeping call times within timeframe target. -Dealt with complex customer complaints professionally and politely, resolving issues with favorable solutions

Other Skills

Basic Information

Age
28
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao, Davao del Sur
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »