Rica

Admin | Marketing Assistant | Insurance intake

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Overview

Looking for full-time work (8 hours/day)

at $4.76/hour ($912.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (yesterday)

Member Since

November 22nd, 2023

Profile Description

Results-driven Customer Service and Sales Professional with nearly 5 years of combined BPO and freelance experience supporting U.S.-based clients across industries including eCommerce, telecommunications, real estate, logistics, insurance, and home services. Skilled in customer support, appointment setting, retention, and sales conversion, with a strong ability to build relationships and deliver excellent customer experiences in fast-paced environments. Known for strong communication, adaptability, problem-solving, and consistently achieving results.

Top Skills

Marketing » CRM » Freshworks CRM

Experience: 6 months - 1 year

It was an easy task for me

Marketing » Telemarketing » Outbound Sales

Experience: Less than 6 months

My experience on this job is time consuming but not boring since the task is just keep on repeating

Customer Support » Sales Support

Experience: 6 months - 1 year

I was able to understand the customer concern and active listening is a must since customer having to repeat themselves can somehow put up into situation where they will start to be doubtful towards you

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

handling email follow up and documentation via EPIC

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Iloilo, Iloilo City

Tests Taken: IQ
Score: 98: DISC
Dominance: 97
Influence: 97
Steadiness: 97
Compliance: 97: English
B2(Upper Intermediate)