Hope

Short Term Rental Operations Manager - Airbnb, VRBO, Booking

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Overview

Looking for full-time work (8 hours/day)

at $16.61/hour ($3,200.00/month)

Bachelors degree

Last Active

June 30th, 2026 (11 days ago)

Member Since

November 22nd, 2023

Profile Description

As an Operations Manager with over 3 years of experience in property and hospitality management, I specialize in streamlining processes, leading teams, and ensuring seamless day-to-day operations. I have successfully managed 30+ properties across Airbnb, ---------- , and other booking platforms—handling everything from onboarding and listings to guest relations, maintenance coordination, and revenue optimization.

My strength lies in building efficient systems, creating SOPs, and leveraging technology to improve workflows. With a background in travel coordination and customer service, I bring a balance of operational excellence and a guest-first mindset that consistently delivers 5-star experiences.
I’m passionate about driving growth, integrating tools that simplify complex operations, and leading with reliability, responsibility, and resilience.

- Operations & Management
Property & Hospitality Management
Standard Operating Procedures (SOPs)
Team Leadership & Training
Customer Service & Guest Relations
Maintenance & Vendor Coordination
Claims & AirCover Handling
Revenue Optimization

- Tech & Platforms
Airbnb, ---------- , VRBO – Listings & Operations
Hostaway – Property management software
Jurny – Guest experience automation
PriceLabs – Dynamic pricing & revenue management
Turno (TurnoverBnB) – Cleaning & task scheduling
---------- – Project & workflow management
Schlage, Blink – Smart lock & security management

- Other Expertise
Search Engine Optimization (SEO) for listings
Multi-platform Integrations
Guest Communication Automation
Travel Planning & Coordination

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

I have experience managing over 30 properties from the ground up, overseeing everything from creating listings and hiring staff to coordinating cleaning, handling maintenance requests, managing claims and AirCover, and setting pricing strategies.

Real Estate » Short Term Rentals

Experience: 2 - 5 years

Real Estate » Short Term Rentals » Airbnb

Experience: 1 - 2 years

Managed 15 Airbnb listings independently, overseeing end-to-end operations. Coordinated seamlessly with cleaning teams, managed guest check-ins and check-outs, and addressed personalized guest requests. Collaborated with on-site staff for optimal house maintenance and guest satisfaction, showcasing strong organizational and communication skills in a dynamic hospitality environment.

Other Skills

Real Estate » Short Term Rentals » Vrbo

Experience: 1 - 2 years

Office and Administration » Travel Planning

Experience: 2 - 5 years

I possess robust organizational and multitasking skills, ensuring efficient coordination of travel arrangements. My meticulous attention to detail and adept problem-solving capabilities contribute to seamless trip planning. Proficiency in utilizing travel booking platforms and tools allows me to optimize travel logistics effectively. With exceptional customer service and communication skills, I tailor experiences to meet client preferences. My up-to-date knowledge of travel industry trends and regulations enhances the quality of service provided. Additionally, I bring negotiation skills to secure cost-effective travel arrangements and exhibit adaptability in handling changes and unexpected situations with efficiency.