Hi, I’m
I’ve helped e-commerce brands, agencies, and service-based businesses by handling customer inquiries (chat/social), coordinating schedules and appointments, updating records, managing admin tasks, and ensuring smooth day-to-day operations. I work with tools like Google Workspace, CRMs, social inboxes, and order management platforms always with accuracy, speed, and a friendly tone.
I’m used to working with US clients and can confidently cover EST business hours. Whether you need someone who can respond to messages, follow up with leads, organize processes, assist with product research, or support your backend operations — I bring strong communication, initiative, and reliability to every task.
Looking for a part-time VA or support agent role who can grow into full-time if needed.
Let’s make it work! Hope to grow with you.
SKILLS:
Customer Service / Support (Non-voice, chat, social media)
Virtual Assistance / Admin Support
E-commerce Assistant (Shopee, IG, Social Media Inquiries, and order updates)
Appointment Booking & Scheduling
CRM Updates & Lead Follow-Up
Data Entry & Record Management
Task Coordination & Workflow Support
US/EST Timezone Availability
Friendly, Responsive, Organized, and Trainable
WHAT I CAN HELP YOU WITH:
Responding to customer or client inquiries
Handling order inquiries, refunds, and updates
Managing calendars, bookings, and appointments
Coordinating with vendors or suppliers
Organizing inboxes, files, and task workflows
Assisting with product research or admin projects
Light content posting or scheduling (socials)
Data accuracy, consistent follow-through, and reporting
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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