Claufen

IT Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

July 11th, 2023 (280 days ago)

Member Since

June 23rd, 2016

Profile Description

Windows and Office 365 Upgrade to see actual info Technical Engineer, Answer phone calls and troubleshoot customer's computer problems via RMM such as ConnectWise, SolarWinds N-Able, Datto rmm, Anydesk, TeamViewer, Atera, LogMeIn Rescue, Quick Assist, and Google Chrome RDP. Ticketing systems like Rave, ConnectWise Manage, OSTicket, Zoho, Autotask, and others. Administration support for Active Directory, MS 365, MS Office 365, and other desktop problems. System Analysis and provide feedback to Dev's Team. Document everything using ITGlue and OneNote. Reinstall Operating Upgrade to see actual infot up email on outlook and their mobile device both android and iOS. Troubleshoot outlook problems and many others.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Technical Support Engineer

Office and Administration

Experience: 2 - 5 years

office 365 administration

Website Builder » Wix

Experience: 1 - 2 years

Build website with Wix

Other Skills

Website Builder » Shopify

Experience: 2 - 5 years

Build website with Shopify

Basic Information

Age
42
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  87
DISC
Dominance: 29
Influence: 34
Steadiness: 34
Compliance: 14
English
B2(Upper Intermediate)
Uploaded ID
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