IT Technical Engineer, Answer phone calls and troubleshoot customer's computer problems via Remote Desktop Applications such as ConnectWise Manage, SolarWinds, TeamViewer, Atera, Microsoft RDP, and Google Chrome RDP. Log and support via Ticketing systems. Administration support for Active Directory, MS Exchange, MS Office 365 and other desktop problems. System Analysis and provide feedback to Dev's Team. Document everything using ITGlue. Reinstall Operating
I've been working in a call center/bpo for 10 years. And we communicate in english since we are supporting United States customers.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.