28 bf4890c0dd01d

IT Support Engineer

99 ID PROOF
Verified
Timeproof:
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EXPECTED SALARY
Php 70,000.00/month
( $1,331 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $7.69 USD/hr )
EXPERIENCE OVERVIEW
IT Support Engineer
BASIC INFORMATION
Age:
41
Gender:
Male
Location:
Cebu City, Cebu
Tests Taken:
IQ
Score:  87

DISC
Dominance:29
Influence:34
Steadiness:34
Compliance:14

English
 B2(Upper Intermediate)
Last Active:
February 1st, 2023 (5 days ago)
Member Since:
June 23rd, 2016
SKILL SUMMARY

IT Technical Engineer, Answer phone calls and troubleshoot customer's computer problems via Remote Desktop Applications such as ConnectWise Manage, SolarWinds, TeamViewer, Atera, Microsoft RDP, and Google Chrome RDP. Log and support via Ticketing systems. Administration support for Active Directory, MS Exchange, MS Office 365 and other desktop problems. System Analysis and provide feedback to Dev's Team. Document everything using ITGlue. Reinstall Operating Upgrade to see actual infot up email on outlook and their mobile device both android and iOS. Troubleshoot outlook problems.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Telemarketing
  • Wordpress Development
  • Web page Design
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance

English
EXPERIENCE

I've been working in a call center/bpo for 10 years. And we communicate in english since we are supporting United States customers.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Telemarketing

Web Development
SKILL RATING
  • Drupal Development
  • Wordpress Development

Webmaster
SKILL RATING
  • Css
  • Ecommerce / Shopping Carts
  • Managing Servers
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Recording Audio
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Software QA Testing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
SKILL RATING
  • Design Project Management
  • Other Project Management

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