Executive Assistant | Operations & Systems VA | Social Media Strategist

I maintain and organize CRM systems such as HubSpot and database tools to ensure customer and operational records are accurate, updated, and easy for teams to access. My process includes regularly updating contact information, logging interactions, tracking tickets or notes, and organizing records so important details are not missed. I also use Google Sheets and internal documentation systems to track data, monitor updates, and ensure the CRM stays clean, structured, and reliable for team operations and decision-making.

Experienced in social media management with a focus on content scheduling, caption writing, and maintaining consistent posting calendars. Skilled in organizing content workflows, using AI-assisted tools for content creation, and ensuring timely, error-free publishing across platforms. Able to manage multiple accounts while keeping content aligned with audience engagement and growth goals.

I provide structured administrative support using tools such as Google Workspace (Docs, Sheets, Drive, Calendar), Slack, and CRM systems like HubSpot to keep daily operations organized. My process includes managing calendars, organizing documents and records, tracking tasks and deadlines, and maintaining clear internal documentation so information is easy for the team to access. I also coordinate communication between team members, monitor ongoing tasks, and ensure administrative processes stay organized so operations run smoothly and efficiently.