Experienced Administrative Assistant, Customer Service Specialist, and Medical Virtual Assistant with expertise in executive support, customer relations, billing reconciliation, travel coordination, CRM management, EMR/EHR systems, data entry, and process optimization. Proven track record of delivering excellent customer experiences, improving operational efficiency, resolving complex issues, and exceeding performance metrics. Strong technical proficiency in Salesforce, Microsoft Office Suite, Canva, Google Workspace, Slack, Aircall, and healthcare documentation systems. Recognized for exceptional organizational, communication, and problem-solving skills with the ability to adapt quickly to dynamic work environments.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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