In my previous role, I worked as a QuickBooks Online Advisor providing inbound customer support to small business owners and accounting professionals who needed help with basic bookkeeping and accounting-related issues using the QuickBooks Online.
I performed tasks such as transaction recording, transaction review and correction, bank feed categorization, bank and credit card reconciliations, invoice creation and billing, accounts payable and accounts receivable management and financial report management. I also provided technical support and assistance to users experiencing challenges with the software.
I am well versed in navigating QuickBooks Online and have worked with clients from the US and Australia.
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