Aspiring IT Support Engineer with 7 years of B2B sales experience, bringing strong expertise in
customer relationship management, problem-solving, and stakeholder engagement. Possesses a
solid foundation in computer systems, operating systems, and networking fundamentals, with
hands-on experience in technical troubleshooting and support. Currently pursuing IT specialist
certifications to further strengthen skills in hardware and software support, network administration, and IT service management. Adept at communicating complex information to diverse stakeholders and delivering customer-focused solutions in fast-paced environments.
Experience: 2 - 5 years
I have been handling different B2B accounts for the past years from different industries and is religiously hitting targets after targets. Keeping my key accounts healthy is my priority so I am confident that the translation of those actions to results will just follow naturally.
Experience: 6 months - 1 year
I have hands-on experience in IT support and ticket-based operations, including handling, triaging, and coordinating technical issues in fast-paced environments. I’m familiar with basic troubleshooting for networking, systems, and connectivity issues, and I’m comfortable working with ticketing tools and structured workflows. I focus on clear communication, accurate documentation, and making sure issues are properly tracked through to resolution or escalation.
Experience: 10+ years
I have been using Excel since college days and actually, my expertise on this platform is really upgraded. I am also using different data analysis tools to maximize visualization and presentation of data.
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